Buyora – Cookie Policy

Last updated: 25 June 2025

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They help the site recognize your device, remember your preferences, and enhance your browsing experience. We also use similar technologies such as pixels, local storage, SDKs, and server-side tracking – together referred to in this policy as "cookies".

2. Who sets cookies on our site?

  • First-party cookies – set directly by Buyora (LAGATE BUSINESS LTD).
  • Third-party cookies – set by trusted partners such as:
    • Google (Analytics, Ads)
    • Meta (Facebook Pixel)
    • Microsoft (Bing Ads)
    • Stripe, PayPal (payments)
    • Amplitude, Hotjar (UX analytics)
    • Twilio, HubSpot (support communications)

These cookies are used to support analytics, payments, customer support, and advertising.

3. Why we use cookies

CategoryPurposeLegal basis (EEA / UK)
Strictly NecessaryEnable core features (e.g. login, checkout, fraud prevention, cookie consent banner)Contract; Legitimate interest
Performance / AnalyticsCount visits, track behaviour, troubleshoot performance (e.g. GA4, Firebase, Hotjar)Consent
FunctionalRemember user settings (e.g. language, progress on claim form, chat status)Consent
Marketing / AdvertisingDisplay personalised ads, retarget past visitors, measure campaign resultsConsent; Legitimate interest (product updates)

4. Sample Cookie Table (illustrative)

NameProviderTypePurposeExpiry
__Secure-sessionwearebuyora.comFirst-party, strictly necessaryMaintains user session after login/checkout30 min / 7 days
buyora_cookie_consentwearebuyora.comFirst-party, strictly necessarySaves your cookie preferences6 months
_gaGoogle AnalyticsThird-party, analyticsDistinguishes users for usage tracking13 months
_fbpMeta (Facebook)Third-party, marketingRetargeting on Facebook/Instagram3 months
_uetvidMicrosoft AdsThird-party, marketingRetargeting for Bing Ads13 months
paypal_session_idPayPalThird-party, strictly necessaryEnables PayPal checkoutSession
hjSessionUser#######HotjarThird-party, analyticsAssociates user sessions for heatmaps12 months

5. Managing your cookie choices

Cookie Preference Centre

You can manage your cookie preferences at any time by clicking "Cookie Settings" in the site footer or by visiting:

📍 https://www.wearebuyora.com/cookie-preferences

There, you can:

  • Accept or decline non-essential cookies by category
  • Enable or disable advertising or analytics cookies
  • View an updated cookie list

Changes take effect immediately, though some features may require a page reload.

Browser controls

Most browsers allow you to:

  • Delete existing cookies
  • Block third-party or all cookies
  • Set alerts before storing cookies

See help pages for Chrome, Firefox, Safari, or Edge for instructions.

Mobile settings

On Android or iOS devices, you can:

  • Limit ad tracking (IDFA/AAID)
  • Reset your advertising ID

Find these options under: Settings → Privacy → Advertising

Google Analytics opt-out

To prevent Google Analytics from tracking you, install the official Opt-out Browser Add-on:

🔗 https://tools.google.com/dlpage/gaoptout

6. Do Not Track (DNT)

Our site does not currently respond to "Do Not Track" browser signals due to lack of a standard. However, you can manage tracking preferences via our Cookie Preference Centre.

7. Updates to this Policy

We may update this Cookie Policy if we introduce new cookies or if legal obligations change. In case of material changes:

  • The "Last updated" date above will be revised;
  • A cookie banner or notification may be shown at your next visit.

8. Contact

Buyora – LAGATE BUSINESS LTD

Thessalonikis 41, Geri, 2200 Nicosia, Cyprus

VAT: 60115895L

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